Fashion, News Updates

Debenhams Sales Beat Expectations in Christmas Period

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totemGesaky Interactive, the provider of the Debenhams “Match Mirror”  are delighted to announce that Debenhams like-for-like sales for the Christmas 2015 period were up by 1.9%, while Group gross transaction value was up by 2.5%.

Their strategy of discounting less meant that full-price sales were up by 5%. It said it traded the unseasonably warm Autumn well thanks to a planned reduction in stocks of coats and other outerwear.

Debenhams Chief Executive, Michael Sharp, quoted the Group had enjoyed a “strong performance over peak resulting in a record Christmas.” He said this was evidence of a successful strategy with a “compelling” mix of products and brands. “The further improvements to our service proposition and our online presentation have delivered strong multichannel sales growth, building on the progress we saw last year.”

Debenhams’ performance stood out in a Christmas when British retail spending as a whole recorded its weakest quarterly growth in more than a year as stores competed to offer discounts.

The figures from Debenhams are all the more surprising given the lacklustre performance of rivals Next and Marks & Spencer. Expectations had, as usual these days, been low for M&S, but the normally reliable Next was a real disappointment as it warned a week ago of the impact of the warm weather.

Gesaky Interactive Smart Mirror
Gesaky Interactive Smart Mirror in Debenhams Henry Street

 

 

 

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Fashion, News Updates

Gesaky At The National Wedding Fair, London

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Gesaky-Mirror-wedding

The Gesaky Mirror, in partnership with IPSOS is providing customer analysis support to Debenham at The National Wedding Show being held at the Olympia in London the 20th – 21st February 2015 at Stand H59.

Debenhams will be using the Gesaky Mirror to provide cross selling assistance to help brides to be complete their outfits by showcasing a wide selection of accessory options on the Mirror.

In addition, Debenhams In Store Personal Shopper will be promoted by enabling visitors to book in for a Personal Shopping experience within one of their UK Stores from the Mirror.

Articles exploring Trends, Analytics and Data:

Technology trends in the Internet of Things.

Data, Analytics and Privacy.

The Empowered Customer.

 

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The Multiple Benefits of Retail Pop Ups

Pop up store AustraliaOver the past ten years the Pop Up Store concept has developed from a niche concept into a widely used marketing tool for a multitude of businesses with a multitude of purposes.
As a marketing research tool the pop up is very useful for main stream businesses to test and explore new products and ideas. Also functioning as a method for existing businesses to grow their brand awareness and increase sales.
Amazon recently launched a pop up in Sacramento at the end of October 2014 for the holiday season. Primarily this is functioning as a marketing tool to allow customers to interact with their products, however it is also most likely a test bed as a distribution channel.

As most retail sales during the Christmas and Holiday season still come from bricks and mortar stores there is an obvious benefit for Amazon and other online retailers to find cost effective ways to tap into this engaged customer and profitable channel during this season.
Pop ups by nature are low risk and low cost as temporary, short term retail spaces. In addition to testing, research, brand awareness and sales, pop ups are also be used for product launches, sample sales and for experimental and experiential marketing. A recent study carried out by Pop Up Republic discovered that 61% of the shoppers surveyed go to pop up shops to find seasonal products.

 

Around 39% were looking for unique products and services and 36% wanted to support local enterprises.
A recent campaign by Coach focused on raising awareness of the brands’ new clothing range to their Australian customers. A number of Pop-Ups were set up in central locations in high profile shopping centres in Melbourne and Sydney during spring 2014.

As part of this campaign, the Gesaky Mirror was utilized as both an experiential shopping experience and also as a data capture tool for the brand. This type of cross purpose functionality is what makes the Pop Up such an attractive tool for retailers.

For more articles exploring multi-channel marketing in retail click here or go to our infographic here exploring a recent report into expectations of a multi channel customer.

 

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