Digital Retail Innovations 2015

Digital Retail Innovations 2015

Retail Insider, the website that aims to adhere to its strap-line of ‘Taking a look behind the obvious on the high street, online and in the City’ in conjunction with Web Loyalty recently published their Digital Retail Innovations 2015 report. Featuring a multitude of...
The Empowered Customer

The Empowered Customer

The Empowered Customer, what exactly does that mean and what are some of the implications for retailers? Consumers are now seeking out help and advice from peers when shopping, they have learned expectations and attitudes that have been shaped by experiences across...
Your Customer

Your Customer

  The communication climate for retailers and consumers is in a tailspin. Consumers are now able to access information 24/7 and are demanding a multitude of options as they gravitate towards a dizzying array of new devices, interactive channels and communications...
Social Media

Social Media

During shopping trips, a typical question asked in the shop changing room is “How do I look?”.  Advice from friends is all part of the shopping experience. New innovations in social media are changing the online shopping experience, with the emergence of...